Lost Baggage
If your luggage is damaged, or does not arrive with you, it is very important that you report the problem in person to an airline representative (office or ticket counter) within four hours of your arrival.
At the airport, airline personnel will give you important phone and tracking numbers that will be useful in locating your lost baggage.
Please note: You will encounter significant delays retrieving your bags if you leave the airport without reporting the loss to airline personnel at the airport.
American Airlines
1-800-535-5225
1-502-363-8780
Continental Airlines
1-800-335-2247
1-502-364-4500
The claim must be filed within 24 hours of missing item.
Delta Air Lines
1-800-325-8224
1-502-361-6815
Southwest
1-800-435-9792
1-502-367-0025
Go directly to the Southwest baggage service office located at the lower level baggage claim area.
United/United Express
1-800-221-6903
1-502-368-3510
Go directly to the United baggage service office located at the lower level baggage claim area.
US Airways
1-800-425-4322
1-502-364-4660
Go directly to the US Airways baggage service office located at the lower level baggage claim area. Call for tracking only after a claim has been made.