• Arrive 1.5 hours before your scheduled domestic flight and 2 hours before an international flight.
• Some airlines require passengers to check luggage 45 minutes prior to departure. Check with your airline as you make your travel plans.
• Boarding passes may be printed from your home computer up to 24 hours prior to departure or obtained at the airline ticket counter, self-service electronic check-in or curbside check-in.
• The airlines continue to provide gate passes for those escorting the disabled, elderly or children traveling alone.
• Travelers should reference TSA regulations at www.tsa.gov for specific information about what items are permitted in your carry-on or checked luggage.
• Please consult your airline regarding carry-on restrictions as they vary from airline to airline.
• Remember 3-1-1: 3 oz. containers; 1 quart-sized, clear, zip-top bag taken out of carry-on luggage and placed in bin; 1 per passenger. Containers larger than 3 oz. will not be permitted in carry-on luggage.
• Have boarding passes and a government-issued, photo I.D. in-hand.
• Prepare to remove shoes, coats and outer garments and place in a tray along with your purse, laptop, backpack, etc.
If you have one, you also must remove your one quart-sized, zip-top bag of liquid, gel or aerosol products from your carry-on luggage and place it in a bin to be screened.
Traveling with Pets
According the Federal Aviation Administration (FAA), airports in the U.S. — and most everywhere else — require that dogs be kept in carriers or crates at all times.
There is, however, one exception to this rule: passing through airport security. Transportation Security Administration (TSA) regulations specify that when traveling with your pet, you’ll have to remove him from his carrier and hold him as you walk through the metal detector. The carrier — but never the dog — will be put through the X-ray machine. And bear in mind that the screeners may ask to see your dog’s boarding pass, so it’s a good idea to keep that handy.
Q: What items are allowed in checked baggage? What items are allowed in carry-on bags? A: Visit http://www.tsa.gov/ for the most up-to-date information about permitted and prohibited items.
Q: What type of documents and identification do I need to bring to the airport? A: You must have a boarding pass and a government-issued, photo I.D. before you proceed to the checkpoint.
Q: What do I do if I need help with my luggage? A: Some airlines offer skycap check-in curbside on the departure (upper) level roadway during peak travel periods and skycap assistance in bag claim. In addition, luggage carts are available for rent in the garage, lower-level curb areas and in the terminal. However, please remember that the Transportation Security Administration (TSA) requires curbside vehicles to be attended at all times for security reasons. Failure to do so may result in fines and towing.
Q: How early should I arrive prior to my flight? A: Travelers should arrive 1 to 1½ hours before their departure to check bags, clear security and board at least 20 minutes before the departure time. Many airlines now board and close the aircraft at least ten minutes or more before departure time, so it is important to arrive early.
Q:Is it still possible to drop off and pick up someone in front of the terminal? A: Yes, vehicles are permitted to pull up curbside, but ONLY for ACTIVE loading and unloading. Due to TSA security regulations, vehicles left unattended at the curb will be ticketed and/or towed.
Q: Can I meet someone at the gate? A: Only passengers with tickets to travel on that day are permitted past the TSA security checkpoint to the gate areas. Those wishing to meet someone in the terminal building may wait in the areas just before the checkpoint or meet in the baggage claim areas.
Q: May I escort someone to the gate? A: The airlines continue to provide gate passes for those escorting the disabled or elderly and children traveling alone. Please contact your airline to request gate passes.
Q: Does the airport have a lost-and-found? A: Yes. The airport police department operates the lost-and-found for items left in common-use areas, such as restrooms, hallways and the baggage claim area. The department is located on the ticketing concourse directly beside the American Airlines ticket counter. The phone number is (502) 380-8264.
Items that are left at the security checkpoints are turned over to the TSA lost and found. Call (502) 413-0936.
Several airport concessions operate their own lost and found. If an item is left in a restaurant, passengers should contact HMS Host at (502) 363-2526. If an item is left in a gift shop, contact Paradies at (502) 368-7720.
Passengers should contact their airline or rental car provider directly for information on personal belongings that are left on an aircraft or in a rental car.
Q: What kind of identification is required for minors with and without parents or guardians? A: Generally, airlines require minors to have a birth certificate as proof of identity. However, the rules vary from airline to airline. Please call your airline’s customer service number for the most current procedures.