Services Bound to Make you Smile 

Refuel your phone or even let your pup take a nap, our resources are here to serve.

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Charging Stations

AC outlets & USB ports

Concourses A & B

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5/3 Bank

Full-Service Bank and Currency Exchange

Upper Level Ticketing

Mon. – Fri.: 10 a.m. – 4 p.m.
Sat. – Sun: Closed

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Information Booth

Due to the current COVID-19 pandemic, the airport Information Booth is now virtual and staffed by Airport Ambassadors off-site via live video feed.

Lower Level Baggage Claim

Mon.: 9 a.m. – 6 p.m.
Thurs.: 9 a.m. – 6 p.m.
Fri.: 9 a.m. – 6 p.m.

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Internet Services

Complimentary wireless internet available

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Language Interpretation

Foreign Language Interpretation Information Booth

Lower Level Baggage Claim

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USO Louisville Metro


Assistance for all military and their dependents.

Upper Level – Hallway behind west ticket counters

Mon. – Fri.: 10 a.m. – 6 p.m.

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Pet Relief Area

There are three Pet Relief Areas in the terminal:

  • Landside: Outside the East doors on the lower level baggage claim area.
  • Outside the West doors on the lower level near the rental car area.
  • Airside: In the stairwell next to the elevator in the rotunda.
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Transportation Security Administration

Security Checkpoint

Daily: 4:30 a.m. – 9 p.m.

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The Classic Shine Company

Landside: Located just before the security checkpoint.

Airside: Located at the entrances of  Concourses A and B.

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ATM Locations

Located next to 5/3 Bank and after security next to Starbucks

Mothers' Room

Concourse A