Services Bound to Make you Smile 

Refuel your phone, experience our awesome mother’s rooms, or even let your pup enjoy the new outdoor pet relief area, our resources are here to serve.

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Charging Stations

AC outlets & USB ports

Concourses A & B

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5/3 Bank

Full-Service Bank and Currency Exchange

Upper Level Ticketing

Mon. – Fri.: 9 a.m. – 5 p.m.
Sat. – Sun: 9 a.m. – 1 p.m.

Closed on Holidays

Foreign currency exchange

Mon. – Fri.: 9 a.m. – 4 p.m.

Sat. – Sun.: 9 a.m. – 12:30 p.m.

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Information Booth

Lower Level Baggage Claim

Mon., Wed., Thurs., Fri.: 10 a.m. – 10 p.m.

Tues.: 10 a.m. – 7 p.m.
Sat. – Sun.: Closed

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Internet Services

Complimentary wireless internet available

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Language Interpretation

Foreign Language Interpretation Information Booth

Lower Level Baggage Claim

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USO Louisville Metro


Assistance for all military and their dependents.

Upper Level – Hallway behind west ticket counters

Mon. – Fri.: 10 a.m. – 6 p.m.

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Pet Relief Area

There are two Pet Relief Areas in the terminal:

  • Landside (pre-security checkpoint): Outside the baggage claim doors and across the lower level roadway near the covered walkway.
  • Airside (post-security checkpoint): In the stairwell next to the elevator in the rotunda.
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Transportation Security Administration

Security Checkpoint

Daily: 4:30 a.m. – 9 p.m.

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The Classic Shine Company

Airside (post-security checkpoint): Located at the entrance of  Concourse A.

Mon. – Fri.: 5:00 a.m. – 11:30 a.m.

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ATM Locations

Located next to 5/3 Bank and after security next to Starbucks

Mothers' Room

Located midway down Concourse A, the Mother’s Room consists of a large common area with three private, individual suites with their own locking door, dimming lights, a comfortable glider, changing station and plenty of electrical outlets with USB ports. The common area includes ample counter space complete with a sink, microwave, additional changing station and a flight display so moms can easily track the status of their flight.