Services

Services Bound to Make you Smile 

Refuel your phone, experience our awesome mother’s rooms, or even let your pup enjoy the new outdoor pet relief area, our resources are here to serve.

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Charging Stations


AC outlets & USB ports

Concourses A & B

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5/3 Bank


Full-Service Bank and Currency Exchange

Upper Level Ticketing

Hours
Mon. – Fri.: 10 a.m. – 4 p.m.
Sat. – Sun: Closed

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Information Booth


Due to the current COVID-19 pandemic, the airport Information Booth is now virtual and staffed by Airport Ambassadors off-site via live video feed.

Lower Level Baggage Claim

Hours
Mon.: 9 a.m. – 6 p.m.
Wed.: 9 a.m. – 6 p.m. Thurs.: 9 a.m. – 6 p.m.
Fri.: 9 a.m. – 6 p.m.

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Internet Services


Complimentary wireless internet available

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Language Interpretation


Foreign Language Interpretation Information Booth

Lower Level Baggage Claim

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USO Louisville Metro


NOW OPEN

Assistance for all military and their dependents.

Upper Level – Hallway behind west ticket counters

Hours
Mon. – Fri.: 10 a.m. – 6 p.m.

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Pet Relief Area


There are two Pet Relief Areas in the terminal:

  • Landside (pre-security checkpoint): Outside the baggage claim doors and across the lower level roadway near the covered walkway.
  • Airside (post-security checkpoint): In the stairwell next to the elevator in the rotunda.
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Transportation Security Administration


Security Checkpoint

Hours
Daily: 4:30 a.m. – 9 p.m.

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The Classic Shine Company


Landside (pre-security checkpoint): Located just before the security checkpoint.

Airside (post-security checkpoint): Located at the entrances of  Concourses A and B.

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ATM Locations


Located next to 5/3 Bank and after security next to Starbucks

Mothers' Room


Located midway down Concourse A, the Mother’s Room consists of a large common area with three private, individual suites with their own locking door, dimming lights, a comfortable glider, changing station and plenty of electrical outlets with USB ports. The common area includes ample counter space complete with a sink, microwave, additional changing station and a flight display so moms can easily track the status of their flight.