SDFMon 9:38 PM EST
Sometimes finding your way around an airport can be confusing. With SDF you’ll always have several options to help you get where you want to go.
From nearby terminal maps, information booths, and our happy-to-help staff, you can rest assured you’ll reach your destination.
You can access our Information Booth in the lower level baggage claim area. It is staffed daily by our friendly volunteer Airport Ambassadors to provide airport and tourist information and assistance. Dial Ext. 277 on the beige courtesy phones in the terminal or (502) 368-6524 from phones outside the terminal to call the booth.
Airport Ambassadors at the Information Booth are responsible for paging. Call (502) 380-8277 for assistance. Travelers are encouraged to share their complete itinerary, prior to departing, with those who are meeting and greeting them. Please allow 15 minutes after your party’s flight arrives before requesting a page.
Outside callers may be connected to passengers in the terminal only in the case of an emergency or exceptional circumstance.
Due to the current COVID-19 pandemic, the airport Information Booth is now virtual and staffed by Airport Ambassadors off-site via live video feed during the following times:
Monday: 9 a.m. – 6 p.m.
Thursday: 9 a.m. – 6 p.m.
Friday: 9 a.m. – 6 p.m.
As passenger traffic increases, it is expected the hours of the Virtual Information Booth will be expanded.
Please note, the Information Booth hours listed above reflect a limited operational schedule due to COVID-19 (coronavirus) impacts. Hours of operation are subject to change without notice.